ID 88221119
Front Office Receptionist
Salary not specified
CityTbilisi
Experience
Working Schedule
Employment Type
DateID 88221119247
სასტუმრო თეორია
All listings (1)Theory Hotel and Dining - new designer hotel and fine dining restaurant in Tbilisi`s heart - Freedom Square.
We are looking for a suitable candidate for the position of Front Office Receptionist. The candidates we are looking for should have good cooperation and communication skills and should be extremely customer oriented.
Department: Front Office
Reports to: Front Office and Administration Head
Main responsibilities:
- Welcoming guests and checking their details against their bookings
- Allocating rooms and issues appropriate keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Handling incoming guest room reservations
- Ensuring all guests establishing credit upon check-in
- Handling difficult situations effectively
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
- Demonstrating teamwork by co-operating and assisting colleagues as needed
Knowledge, skills, abilities:
- Fluent Georgian, English, Russian
- Organized, punctual, self-motivated
- Team spirit
- Positive attitude and attentive to details
- Working experience in similar position will be considered as a plus
We offer: competitive salary, health insurance, and having the great opportunity for personal and professional development and working with a great team.
The interested applicants should send their CV to: hr@theory.ge
Please indicate the Position you apply for in the "subject" line.
Languages
English, Russian, Georgian
Compensation
Salary not specified