Local Operations Manager

• Manage all client inquiries from first contact to confirmed booking

• Coordinate artists — scheduling, rehearsal logistics, event preparation and briefing

• Build and maintain relationships with hotels, wedding planners, corporate event companies, and venues in Tbilisi

• Represent HFE professionally at all client meetings and events

• Keep the booking calendar accurate and ensure every event detail is confirmed in advance

• Handle all local communication in Georgian and English — clients, partners, venues

• Report weekly to the business owner with booking updates, feedback, and market observations

• Identify new business opportunities and bring them forward proactively

• Fluent English — written and spoken — this is non-negotiable for this role

• Georgian — native or near-native

• Minimum 2 years experience in events, hospitality, sales, or client coordination

• Highly organized — able to manage multiple bookings, people, and deadlines at the same time

• Professional communicator — polished with clients, clear and direct with the team

• Comfortable with digital tools — Google Workspace, calendar management, email

• Trustworthy and discreet — you will have access to sensitive business and client information

• Based in Tbilisi with consistent availability

• Existing relationships with hotels, venues, or event planners in Tbilisi

• Experience working with international business owners or remote management structures

• Sales confidence — comfortable approaching new venues and clients without a warm introduction

• Calm under pressure with strong problem-solving instincts

• Ambition to grow within a scaling company — not to leave and start independently