Data Processing Associate

We are seeking a Data Processing Associate (DPA) to support operational

data handling, documentation, and accuracy checks across customer

service and dispatch workflows. The role ensures that all records, updates, and

system entries are correctly processed, verified, and aligned with company

standards. This position plays a key role in maintaining data integrity and

supporting smooth operational performance.

1. Process, review, and update operational data related to customer service

and dispatch activities.

2. Ensure accuracy, completeness, and consistency of all system entries and

records.

3. Validate information from calls, chats, and internal tools for correctness and

compliance.

4. Identify and correct data inconsistencies or errors in coordination with

relevant teams.

5. Maintain daily and weekly reports related to processed data and updates.

6. Support team leads and operations in maintaining clean and organized

datasets.

7. Assist in improving data processing workflows and documentation as needed.

8. Ensure adherence to company procedures, data standards, and

confidentiality requirements.

QUALIFICATIONS

1. Senior High School graduate or equivalent; Bachelor's degree is a plus.

2. Strong verbal and written English communication skills.

3. Strong attention to detail, accuracy, and analytical thinking skills.

4. Comfortable using computers, CRM systems, and Google Workspace.

5. Willing to learn data processing tools, workflows, and operational systems.

6. Able to work independently with minimal supervision.

7. Previous experience in data entry, administration, QA, customer service, or

dispatch is a plus but not required.

8. Experience in towing, roadside assistance, logistics, or related industries is an

advantage.

WORK CONDITION

1. Full-time, 8-hour shift, 5 days per week.

2. Compensation is $ 2. 80 USD/hr. (weekly payment) with $64.00 USD/month

(Attendance Bonus).

3. Must be available to work during Pacific Standard Time (PST) business hours.

4. Morning Shift: 4:00 AM – 12:00 PM PST (3:00 PM – 11:00 PM Tbilisi Time).

5. Work on weekends and holidays as needed.

6. On-site position at 5 Abuseridze Tbeli St., Tbilisi,